This procedure allows citizens to submit requests and complaints to the General Register of AESA, in relation to all matters for which no application form is in particular paper or electronic procedure.
Las solicitudes que disponen de formularios específicos establecidos requieren de manera obligatoria que se presente el formulario correspondiente ya cumplimentado y en formato PDF. Puede consultar los formularios disponibles en la página web o en la Sede Electrónica de AESA.
No es posible realizar por este medio las solicitudes que requieran presentar los documentos originales en papel.
Si ha de presentar documentos originales para su compulsa, estos deben haber sido firmados electrónicamente por el emisor y disponer de un Código Seguro de Verificación para su cotejo.
Sólo se pueden presentar justificantes de pago de tasas que hayan sido abonadas a través de la aplicación de pago telemático de tasas. Por este medio no se admiten copias escaneadas de los justificantes de pago con el sello o impresión mecánica del banco.
Allow citizens to address requests and complaints to AESA regarding any aspect on which you want to express long as there is no specific form approved for that purpose.
Once the documents deemed appropriate by the corresponding record is made and a receipt with the number and date of registration will be refunded attachments.
Any natural or legal person.
Instance of part.
Under the procedure in his case was set.
The request will be analyzed by the register to determine the management body based on the requested procedure.
Which is competent in accordance with current regulations.
Generally within 3 months, except that the rules governing the procedure set another one. (Article 42 Law 30/1992 of 26 November on the Legal Regime of Public Administrations and Common Administrative Procedure).
Interested parties may understand estimated administrative silence their applications in all cases, unless a regulation having the force of law or regulation of European Community law states otherwise and as indicated in the art.43 of Law 30/1992.
Will be applicable under the procedure in question and the law applicable to the subject matter of the application.
Important: should not use this form for presentation of general purpose where a specific written form for your application.
Before starting this procedure, we recommend that you access the Services Catalogue Electronic Office to check that there is no standardized form for your request.
According to the Organic Law 15/1999, Protection of Personal Data, the data will be used confidentially for the purpose of processing your request. They may exercise rights of access, rectification, cancellation and opposition to AESA.
AESA
